AMD confirms Ryzen 9000 failures were due to a memory compatibility issue, recommends BIOS Update | Free Download

AMD has accepted reports about Ryzen 7 9800x3D CPUS that fail to boot on the Asrock motherboard. Issues gave rise to concerns among users for a few weeks.

In a statement Tom’s hardwareA representative of the chipmaker stated that “We know about a limited number of user reports, including the Asrock AM5 motherboard that fail to complete the post. After a joint investigation, AMD and Asrock identified a memory compatibility problem in the first BIOS versions, which has been fixed in the latest BIOS,”

ASROCK has released a beta BIOS update designed to improve the situation. Despite the reports of more than a hundred users experienceing boot failures, the number of failures remains modest in circulation compared to the raven 7 9800x3D processor and the huge array of the aerrock motherboard.

AMD has emphasized that the failure in the post may stend from various factors and automatically does not indicate a malfunction CPU. Users are strongly advised to start by updating their BIOS in the latest latest version for their motherboard models. If the issues continue after the BIOS update, the AMD recommends to reach its customer aid channels for further assistance and diagnosis. If the problem cannot be solved on the site, users may need to carry forward the return merchandise authority (RMA) process.

There is also asrock and amd Clarified It was not a case of a burnt 9800x3D report, actually a burnt product, but just a dirty one. Once it was cleaned, the motherboard booted and passed a comprehensive test.

Despite these assurances, some users have Criticized Companies for their delay reaction, and the fact that there are many reports and Video He shows malaise on the CPU.

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Source:Ghacks

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